All bookings must be made via the online booking system.
Full payment is required at the time of booking to confirm your appointment.
Bookings are not secured until payment is received in full.
2. Cancellations & Postponements
All bookings are non-refundable.
One reschedule is permitted at no extra charge.
A £100 fee applies for any additional reschedule beyond the first.
Postponements due to poor weather are handled at the photographer’s discretion and may be rescheduled without penalty.
3. Access & Property Readiness
The property must be photo-ready upon arrival. The photographer is not responsible for cleaning, staging, or moving furniture.
Delays due to lack of access or unprepared properties may shorten the shoot or incur additional fees.
4. Image Delivery
Final edited images will be delivered within 24–48 hours via secure online transfer (e.g. WeTransfer or similar).
Delivery times may vary slightly depending on workload, but fast turnaround is always a priority.
5. Usage Rights
Upon delivery, the client is granted a non-exclusive, non-transferable license to use the images for:
Online property listings (e.g. Rightmove, Zoopla)
Social media, website content, and printed marketing materials
Use by any third party (e.g. architects, builders, stagers, or developers) is not permitted unless a separate license is purchased. Additional licensing fees will apply.
6. Third-Party Licensing & Cost Sharing
If more than one party wishes to use the images, a 40% surcharge per additional licensee applies.
The original client retains creative control and manages distribution of the files.
Separate edits or variations for other parties can be commissioned individually.
7. Copyright & Promotional Use
All images remain the copyright of the photographer, Alex Dale.
The photographer reserves the right to use images for portfolio, website, and promotional purposes unless otherwise agreed in writing.
8. Liability
While every effort is made to ensure high-quality results, liability is limited to the cost of the booking.
The photographer is not liable for missed shots due to access issues, unprepared properties, or unforeseen delays.
9. Unauthorised Use
All images are protected by copyright and remain the intellectual property of the photographer, Alex Dale, at all times.
Any use of images without prior permission or proper licensing constitutes a breach of copyright.
In the event of unauthorised use, the photographer reserves the right to issue an invoice for unauthorised usage at commercial rates, including a 50% surcharge to reflect the lack of prior agreement and administrative costs.
Continued unauthorised use after notification may result in legal action and the pursuit of damages, fees, and costs.
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